Yes we do! We have some listed on our website, however if the model that you need isn’t listed then do get in touch.

Most ladders shown as a right-hand build can be supplied as left hand. Please note that, depending on the vehicle, left-hand ladders often need to start at a higher position in order to clear vehicle number plates.

Yes we do, but we would need more information on size and quantity before being able to give you a price and lead time. In addition, because these would be special products unique to you, the cost would be higher than our standard product and the lead time would be longer than usual too.

Yes! Our Jerry Can Holder can be used to transport a standard 20L Jerry Can or an 18.5L Lifesaver Jerry Can (for water).

Our Jerry Can holders are rugged stainless steel units that can be bolted to any surface, or to each other to build multiple storage racks.

We also have a special mount for the LifeSaver Jerry Can water filter.

Yes we do! We have some listed on our website, however if the model that you need isn’t listed then do get in touch.

Most Backracks shown as a right-hand build can be supplied as left hand and we often supply matched sets of left and right-hand Backracks together.

• The rectangular MOLLE grid holes are 33mm wide (horizontal) x 30mm high (vertical).
• The intermediate round holes are 6.5mm diameter for 6mm diameter bolts or screws.
• The intermediate obround slots are 6.5mm wide x 15mm long also for 6mm diameter bolts or screws.
• The MOLLE panel mounting holes are also 6.5mm diameter for 6mm diameter bolts or screws.

There are third-party products that would mount to our Backrack and enable you to do this. One such is the Thule Upride, which will allow you mount a complete bike.

To attach general equipment to our MOLLE panels you can use any generic tactical gear clips, straps and webbing. We don't sell these but they are all available on line.

Storage trays in our own MOLLE Pockets range hook on to the MOLLE panels and can also be bolted on to the panels if required.

We have a couple of options that enable you to carry bikes on your van:

Our main product for this is the BACKRACK range.

You can add fork mounts or bike rails to any BACKRACK with plenty of room and enjoy added versatility for fitting storage boxes or other equipment too.

A good bike rack for this application is the Thule Upride, that model also includes adapters for fat tyre bikes if needed.

For a single bike you could also fit one of our Ladders and add a Cargo Rail Pack and a Bike Mount Accessory Clamp both of which you can find on this page.

Yes, Wheeliams does supply a Universal Bike Fork Mount. It is made from black anodised Aluminium and includes 4 interchangeable adapters to fit all your mountain bikes and road bikes. You can find it in our on-line store HERE.

As with all externally mounted accessories the boat rack will have some impact on fuel consumption and handling.

We can't quantify this as it will vary between individual vehicles. We recommend that you install the rack add the load and then make some test runs to get used to handling before your main journey.

You do also of course need to allow for the increased vehicle width when the rack is loaded and adjust your spatial awareness accordingly.

You may also find that, depending on your individual setup, there is additional wind noise from the rack and load. This is unavoidable as the rack and load disrupt the airflow around the vehicle. To reduce wind noise you may want to experiment with different load positions or adjustments to the rack.

We don't currently supply storage boxes but there are lots to choose from on-line.

A supplier that we use is www.truckware.co.uk but there are many others. Our Backracks are fitted with adjustable rungs and those rungs have multiple perforations to allow for complete flexibility in box fixing.

You can also fit MOLLE panel rails to your Backrack, they are available on our store HERE.

Yes, that's easily done by fitting our Dual Cargo Rail Kit. This fits any Wheeliams ladder and allows you to bolt boxes or bike mounts to the ladder.

We also supply a Cargo Rail to fit a Rhino ladder, though this is a single rail.

Some carriers come with additional storage options or can be adapted to carry other items like jerry cans, bicycles, or other equipment. Check out some of our additional storage products:

• Large Cargo Storage Carrier
• Cargo Storage Plate
• Recovery Track Mount

Yes we do!  This Backrack is a design unique to the T5 & T6 and fits vehicles with barn doors.  The Backrack comprises a demountable load plate on a supporting load frame giving you lots of flexibility.  The Backrack is positioned clear of the rear number plate and rear light clusters.  You can find full details on our website HERE.

We don't currently have nudge or bull bars in our range for any vehicle.

The blanking plug set is for one side only. If you want to remove both the original Ducato bumpers then you will need two sets of plugs.

Yes, all Wheeliams models are specifically designed for off-road or heavy-duty use, they are built to withstand tougher conditions and heavier loads.

Installation difficulty varies by type and model of the vehicle and the carrier. Some can be easily installed with basic tools, while others may require professional installation.

Our products have comprehensive installation instructions that you can download, these include the tools that you will need to install the wheel carrier and also information on the skill level that you will need to carry out the work.

Follow the installation instructions carefully and:

CHECK YOUR PRODUCT AFTER FIRST USE:

After your first journey with the product fitted, check all fixings to ensure that all are tight to the torque settings originally applied. Check vehicle fittings and panels around mounting points to ensure that there are no signs of stress or deflection on the vehicle.

ONGOING CHECKS OF VEHICLE CONNECTIONS:

Once every month and before & after long or aggressive journeys check all fixings to ensure that all are tight to the torque settings originally applied. Check vehicle fittings and panels around mounting points to ensure that there are no signs of stress or deflection on the vehicle.

Yes, Wheeliams can fit the product(s) you have purchased to your vehicle. We will also arrange for the product to be powder-coated before installation. This work is carried out at our site in Scarborough, North Yorkshire, UK and you will need to bring your vehicle to us.

The cost of this service is £150+VAT per item and if you wish to arrange installation please contact us before purchase and we will set up a manual order on our shop for you to complete payment. Payment must be made before arranging the installation appointment.

Wheeliams spare wheel carriers can be installed by someone with basic DIY skills and tools, but for more complex installations, or to ensure safety and proper fitting, professional help might be recommended.

You can download product installation instructions from our website before you buy to find out what would be the best method for you.

Our website has clear information about the specific vehicles that our products will fit. If you still need help then we can tell you whether a particular product will fit your vehicle but we do need some information first:

• The make and exact model of the vehicle, including the year of registration.
• For rear-mounted Ladders, Wheel Carriers and Backracks please send us photos of the doors at the back of the van and photos of the door hinges with the doors fully open.
• For any other products then send us a photo of the installation area.

You can contact us on our website Chat or at support@wheeliams.co.uk

We currently only provide original instructions in English, however you can easily use Google Translate (or other similar software) to translate our instruction PDF documents. Follow the Google Translate instructions to see how to convert this type of file into your language.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase. You can read our full policy HERE or contact us at support@wheeliams.co.uk.

The store ships to the following locations:

AD, AE, AL, AM, AT, AU, AX, BA, BE, BG, BY, CA, CH, CL, CY, CZ, DE, DK, EE, ES, FI, FO, FR, GB, GE, GG, GI,GL, GP, GR, HR, HU, IE, IM, IS, IT, JE, JP, KR, LI, LT, LU, LV, MC, MD, ME,MK, MT, NL, NO,NZ, PL, PT, RE, RO, RS, SE, SI, SJ, SK, SM, TH, TR, UA,US, VA, XK, YT, ZA

We only sell our own Wheeliams brand items and have some great Wheeliams branded merchandise in our store too!

A link to our Privacy Policy is available at the foot of our website home page.

Get touch with us on our Chat or by emailing support@wheeliams.co.uk and let us have your order number and some photographs of the damage. We will resolve this as quickly as possible.

Firstly: that shouldn't have happened so we are extremely sorry!

Secondly: Contact us with your order number and details of what is missing and we can arrange replacement items to be sent to you.

You can get in touch on our website Chat or email us at support@wheeliams.co.uk

UK VAT Invoices are generated automatically and can be downloaded from your order confirmation email. Simply follow the link in the email.

The online store is available in English however web browsers such as Google Chrome will provide full site translations.

Our product costs don't include import duty where it may apply to any country outside the UK. You will have to pay any import duty required in addition to the product cost and standard shipping cost to your location. We strongly recommend that if you are buying our products from outside the UK you should check the value of any import duty before completing your purchase.

We do ship internationally and you will find advice on shipping rates on the store checkout when you add your address. If you can't find the shipping information or need further advice do contact us on our website Chat. Don't forget that due to varying global import and export tariffs and charges your purchase may incur additional fees that you will need pay when you import our products.

We do offer local pickup but it must be arranged with Wheeliams.  It isn't an option at checkout so please contact us if it is an option that you need. 

For access please bear in mind that we are based in Scarborough, North Yorkshire, UK.

Shipping costs are optimised at our store checkout to ensure that if you buy a number of products then shipping costs are combined. We don't otherwise offer free shipping as our normal shipping costs are controlled to ensure that they are fair and reasonable for what are generally quite large product packages.

Shipping options are available at our store checkout, however, as many of our products are made to order, express shipping does not apply. If you have an urgent requirement for a product we will always try to help, so do get in touch directly and we will see what we can do.

We can supply bulk or wholesale but we do have strict guidelines controlling where and how that is possible. Contact us directly at support@wheeliams.co.uk if you would like to discuss this further.

We don't have a retail store but we do have a great on-line shop!

If you want to ask about a product just go to our shop and use our Chat.

We do sometimes have discount codes or promotions. When we do we will post them on social media, so keep following us so you don't miss out!

Customers must contact Wheeliams to request a return.

The store does not accept store credit as a payment method.

No, we do not sell second-hand items, our vehicle related products are new and designed and manufactured by us in Yorkshire.

There are third-party products that would mount to our Backrack and enable you to do this. One such is the Thule Upride which will allow you mount a complete bike.

We have a couple of options that enable you to carry bikes on your van:

Our main product for this is the BACKRACK range.

You can add fork mounts or bike rails to any BACKRACK with plenty of room and enjoy added versatility for fitting storage boxes or other equipment too.

A good bike rack for this application is the Thule Upride, that model also includes adapters for fat tyre bikes if needed.

For a single bike you could also fit one of our Ladders and add a Cargo Rail Pack and a Bike Mount Accessory Clamp both of which you can find on this page.

Yes, Wheeliams does supply a Universal Bike Fork Mount. It is made from black anodised Aluminium and includes 4 interchangeable adapters to fit all your mountain bikes and road bikes. You can find it in our on-line store HERE.

Yes, that's easily done by fitting our Dual Cargo Rail Kit. This fits any Wheeliams ladder and allows you to bolt boxes or bike mounts to the ladder.

We also supply a Cargo Rail to fit a Rhino ladder though this is a single rail.

To attach general equipment to our MOLLE panels you can use any generic tactical gear clips, straps and webbing. These are all available on line.

Our own MOLLE pockets hook on to the MOLLE panels and can also be bolted on to the panels if required.

• The rectangular MOLLE grid holes are 33mm wide (horizontal) x 30mm high (vertical).
• The intermediate round holes are 6.5mm diameter for 6mm diameter bolts or screws.
• The intermediate obround slots are 6.5mm wide x 15mm long also for 6mm diameter bolts or screws.
• The MOLLE panel mounting holes are also 6.5mm diameter for 6mm diameter bolts or screws.

Yes we do, but we would need more information on size and quantity before being able to give you a price and lead time. Get in touch to discuss further.

In addition, because these would be special products unique to you, the cost would be higher than our standard product and the lead time would be longer than usual too.

We don't generally manufacture one-off products.

The main reason for this is that unique products have a unique - and high - cost, this is especially so for vehicle related products, and this high cost is not often viable for our customers.

If you are happy with this, and particularly if you are after something fairly simple, then get in touch and we can give you a quote.

However, if you can't see what you are looking for in our standard product range and don't want to pay an unusually high cost then send us a message by email to support@wheeliams.co.uk with "Product Idea" in the title and we can add your requirements to our list of future development projects.

There are a few options:

You can find a local business to powdercoat your product.

You can paint it yourself. For DIY work we recommend using an epoxy primer and a Upol Raptor top coat.

We can get it powder coated for you but you would need to collect from our site in Scarborough, North Yorkshire, UK as we don't ship coated product owing to the risk of in-transit damage.

The cost would be £75+VAT per product. Contact us if you would like to follow up this option and we can send payment information to you. You can contact us on Chat on our website or by email at support@wheeliams.co.uk

Many of our product are manufactured from Mild Steel and all are inspected and shipped in good condition without surface rust. Sometimes, owing to shipping and weather conditions some light surface rust can appear on mild steel products. This isn't a problem as your painting contractor should, as a standard procedure, sand-blast your product before painting. This will remove any surface rust or contamination and allow a your contractor to apply a normal paint or powder-coat finish.

We are always mindful that our customers expect a high quality product that matches their vehicle so there a couple of reasons why our larger steel products, such as Wheel Carriers and Ladder aren't supplied painted:

1. Our experience has been that, if supplied pre-finished, these larger steel products can have the paint finish damaged in shipping.
2. A standard paint finish may not match your specific finish requirements for your vehicle accessories. Consequently we don't pre-paint these products, leaving the colour and texture of the final finish to you - whether wet-painting or powdercoating.

It's also important to note that we don't recommend a hot-dip galvanised finish for our products as the sealed tubes that are used in most of our products cannot be galvanised without modification.

We can however supply pre-finished product if we install it ourselves at our site in Scarborough, North Yorkshire, UK. The cost of this installation, including product powder coating, is £450+VAT.

Some of our products are actually supplied painted: check the product description to see whether the product you want is normally painted or unpainted.

We don't offer a painting service for products that are normally supplied unpainted.

Follow the installation instructions carefully and:

CHECK YOUR PRODUCT AFTER FIRST USE:

After your first journey with the product fitted, check all fixings to ensure that all are tight to the torque settings originally applied. Check vehicle fittings and panels around mounting points to ensure that there are no signs of stress or deflection on the vehicle or product.

ONGOING CHECKS OF VEHICLE CONNECTIONS:

Once every month and before & after long or aggressive journeys check all fixings to ensure that all are tight to the torque settings originally applied. Check vehicle fittings and panels around mounting points to ensure that there are no signs of stress or deflection on the vehicle or product.

All vehicle related products need regular care and maintenance:

PROTECTION:

All painted products benefit from further surface protection. We recommend applying GYEON Q²M WetCoat to your finished Wheeliams product to maximise the life of your finish.

CLEANING:

To further prolong the life of your product, ensure that it regularly cleaned by pressure washing with water and a detergent. Do not apply solvents or corrosive cleaning agents.

CHECK VEHICLE CONNECTIONS:

Once every month and before & after long or aggressive journeys check all fixings to ensure that all are tight to the torque settings originally applied. Check vehicle fittings and panels around mounting points to ensure that there are no signs of stress or deflection on the vehicle.

We can sometimes repair damaged product but it depends on the product and the extent of the damage. Please send a photograph of the damaged product and we can make an assessment. You can do this on the Chat on our website or by email to: support@wheeliams.co.uk

You can contact us on our website or use our website Chat to talk to us directly.